From the beginning of our PRO plugins, we have received many contact form submissions requesting a demo of our plugins. Over the years we have pointed users to various examples or explanations of how a plugin functions for their use case. Now, after a few rounds of scope and extensive development we have launched demonstrations of our plugins. Challenges We realized early on the biggest challenge for demonstrating our plugins was going to be that the plugins are largely WordPress admin … [Read more...]
Category: Corporation
Plugins Mega Menu
During one of our UX audits we discovered a bottleneck for users trying to access the documentation areas of our plugins. The path required a user to start at an individual plugin page and use the links within to arrive at the documentation. For prospective members, this process followed the natural path. For existing members this process added 1-2 extra clicks to arrive where intended. Introducing the New Mega Menu Hover over the "Plugins" menu item in the header of this website to … [Read more...]
Retrieving Account Access For a Discontinued Email
A relatively common occurrence is for a user on your organization to purchase a plugin license using their personal email address instead of a shared email. This works fine until the user leaves your organization and their email is removed. If you know the password of the plugin account you may log in and change the email address under Account Details. The following process will allow you to regain access to the plugin account as well as change the email address to a shared email. … [Read more...]
Taking Privacy Seriously
We spend hundreds of hours each year making sure our systems, customers' information, and customers' identities are protected. While we have always taken our users' privacy seriously, this quarter we decided to take things to a whole new level when it comes to protecting our plugin customers. Cookie Settings Previously we had our cookie policy written within our Privacy Policy. Now it lives on its own page and contains much more information about how we use cookies. We've also added a … [Read more...]
Mobile Menu Reimagined
As part of our continued quest to bring a one-of-a-kind mobile experience to our users, today we have released our completely redesigned mobile menu. For years we have had a typical accordion style menu for mobile devices, but we just weren't happy, so we came up with something quite a bit different. Footer Bar Viewing the site from a mobile device will automatically remove the header menu in favor of a fixed footer bar containing icons which bring you to the most used sections. We … [Read more...]
The Journey Continues to Two Million Downloads
It seems like only yesterday (actually 2 years ago) that we published our Journey To One Million Downloads post. This week we hit another milestone! We have now had over 2,000,000 downloads of our plugins! During the past two years our plugins have changed so much they are hardly recognizable from their original form. Our technology stack has changed, our processes have changed, our team has grown, even our entire upgrade/licensing system has changed. The greatest (and coolest) change … [Read more...]