OnPoint Plugins

Go Live Update Urls – Troubleshooting

We always recommend making a backup before running. 

Note: The Pro version now includes URL testing which catches common errors before running. 

Not all URLs are updating

The most common issue when running this plugin is putting a / at the end of the domain. For example http://domain.com/. Some sites have the domain stored within the database without the trailing / and will not update everything in this way.

If you are seeing some but not all URLs updating when running the plugin, give it a try without the / . For example http://domain.com.

Server Configuration

The most common issue when going live is caused by the server or domain’s DNS not being setup to handle the new domain. If you enter the new domain in your browser, and do not reach your website, this is most likely the issue.

The following is required for any domain on any server (not just WordPress sites):

  1. The server must be configured to support the domain.
  2. The server must be configured to point the domain to the directory containing the site’s files.
  3. The DNS for the domain must be pointed to the server.

URL Typos

If a typo occurs, you may restore the site by reverting the database using the backup you made before running the plugin. If the site is still accessible, you may be able to fix the database by running this plugin again, with this time entering the typo as the Old URL and the correct URL as the New URL.

Common Typos include:

  1. Adding a / to the end of the old url and not to the new url.
  2. Adding an http:// to the beginning of the new url and not the old url.

Restoring A Broken Site

If you have a backup, you may restore your database using it to restore functionality.

If you don’t have a backup, you may restore your database manually using these steps:

  1. Open your database in an editing tool such as phpMyAdmin or Adminer.
  2. Locate your options table which will be named something like wp_options.
  3. Find the row with option_name set to siteurl and make note of the current option_value
  4. Update the option_value to the original URL for row with option_name set to siteurl
  5. Update the option_value to the original URL for row with option_name set to home
  6. Log back into the WordPress admin.
  7. Run this plugin again but this time enter the value you noted in step 3 as the Old URL and the original URL as the New URL.