White Screen with Pro plugin 6.12.0 on WordPress 6.4.2

Hello,

The the entire screen is white it is most likely a PHP error. This may be retrieved by looking in your server’s PHP error logs.

To simplify retrieval of PHP errors you may add the following constants to your site’s wp-config.php file as outlined here.

define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );

This will log the errors to a wp-content/debug.log file.

To display the errors on the screen, you may also add.

define( 'WP_DEBUG_DISPLAY', true );

If only the content if the screen is white and the admin bar and side menu are still shown, it is likely a JavaScript error which may be retrieved from the console.

The first step is to enable Script debug mode for the Go Live plugin as outlined here.

Next retrieve the errors from the console log as outlined here.

Once you have the error.

Please post the contents of the error in this thread as we are eager to resolve it.