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Homepage Redirect Loop

Resolved

Requested: 3 months and 3 weeks ago

I have the Plugin installed but cannot find a user interface. Where are the settings done?

Plugin: Go Live Update Urls

  1. OnPoint Plugins

    3 months and 3 weeks ago

    Hi William,

    The plugin area may be found under “Tools” in the WordPress Admin.

    Tools -> Go Live

    Looking at your site, it appears the plugin may not be active. Here are some instructions on how to active the PRO plugin.

    Please let me know if you have any questions.

     

  2. William Riski

    3 months and 3 weeks ago

    Thank you but HELP!

    I successfully got the basic & PRO plugins installed. And I executed them, but now my website won’t load at all – error says too many redirects.

    What do I do??

    HLEP!

  3. OnPoint Plugins

    3 months and 3 weeks ago

    Hi William,

    Looking at your site, it appears to be redirecting homepage requests back to the homepage. This is creating an endless loop of redirects.

    This can happen if you have a redirect plugin which was configured to redirect the old domain to the new domain before running this plugin. Because the old domain was replaced in the database, the redirect is now set to redirect the new domain to the new domain. Removing the redirect from the plugin can resolve the issue.

    Other possible causes include:

    1. A misconfiguration in the sites .htaccess file or server configuration.
    2. The site’s wp-config.php file is pointed to another domain.
    3. A server cache needs to be cleared.
    4. A WordPress plugin’s cache needs to be cleared.
  4. William Riski

    3 months and 3 weeks ago

    Thanks for the quick reply.  I don’t know how it happened, but a looping 301 redirect was created that caused the problem. I deleted it cause it clearly made no sense. All is well.

    Bill R.

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