OnPoint Plugins

  • Plugins
    • Advanced Sidebar Menu
      • Basic Version
        • Documenation
        • Usage
        • Developer Docs
      • PRO Version
        • Demo
        • Usage
        • Developer Docs
    • Go Live Update Urls
      • Basic Version
        • Documenation
        • Usage
        • Troubleshooting
      • PRO Version
        • Demo
        • Usage
        • URL History
  • About
    • Services
    • Showcase
  • Blog
  • Contact
  • Support
  • Log In
← Back to support

Posts, Pages, Custom Post Types Status failed

Resolved

Requested: 9 months and 2 weeks ago

Hi Team,

We migrated the site to a new server and tried to replace the New URL with the old URL. After entering the URL, searching is running, but it shows a failed instead of a row count.
Please refer to the attached screenshot and let us know as ASAP.

Plugin: Go Live Update Urls

  1. Avatar for OnPoint PluginsOnPoint Plugins

    9 months and 2 weeks ago

    Hi Nitant,

    It looks like your screenshot did not come through. Please post a link to it so we can take a look.

    If the status is showing as failed, one of the things is happening:

    1. A PHP error is occurring, please post the contents of the PHP error log right after running the search.
    2. A JavaScript error is occurring, please post the contents of the browser console while the failed status is shown.
  2. Avatar for Nitant PatelNitant Patel

    9 months and 2 weeks ago

    Hi Team,

    There is no error log in the log file. But the Ajax request is a 404 error which is sent from the Go Live plugin.

  3. Avatar for OnPoint PluginsOnPoint Plugins

    9 months and 2 weeks ago

    Hi Nitant,

    I’ve tracked down the issue to something specific to your site or server which is redirecting the AJAX request to a 404 page if it takes longer than 30 seconds to complete.

    When counting the URL within the wp_posts table, the process takes a long time to run because there are approximately 48k serialized URL within that table. When counting is successful, it takes roughly 29 seconds to complete but sometimes it takes more than 30 seconds which redirects.

    The best solution:

    1. Turn off whatever redirects requests taking more than 30 seconds to a 404.
    2. Run the Go Live plugin.
    3. Turn the redirect back on.

    An alternative solution:

    1. Deactivate the PRO version of the plugin.
    2. Run the update using the basic version with only the following tables checked.
      1. wp_posts
      2. wp_postmeta
      3. wp_links
    3. Activate the PRO version of the plugin.
    4. Run the update using the PRO version with the following section unchecked.
      1. Posts, Pages, Custom Post Types

    I also wanted to mention that in the private information you have a trailing slash at the end of the Live URL but not the old URL. When running the plugin, be sure not to run with a trailing slash on one but not the other. Also, the update will more accurate if you omit the https:// in both the old and new URL, more information here.

    Let me know if you have any questions.

     

New Response Cancel reply

You must be logged in to respond. Only PRO members are allowed to respond to support requests.

© 2025 · WordPress Development · Terms Of Service · Privacy Policy · Cookie Policy · Log in

  • Plugins
  • Blog
  • Contact