OnPoint Plugins

  • Plugins
    • Advanced Sidebar Menu
      • Basic Version
        • Documenation
        • Usage
        • Developer Docs
      • PRO Version
        • Demo
        • Usage
        • Developer Docs
    • Go Live Update Urls
      • Basic Version
        • Documenation
        • Usage
        • Troubleshooting
      • PRO Version
        • Demo
        • Usage
        • URL History
  • About
    • Services
    • Showcase
  • Blog
  • Contact
  • Support
  • Log In
← Back to support

WooCommerce Shop not updating

Resolved

Requested: 1 year and 8 months ago

Domain updates not working – show url changes but get 404 error

Plugin: Go Live Update Urls

  1. Avatar for OnPoint PluginsOnPoint Plugins

    1 year and 8 months ago

    Hi Amy,

    It appears the plugin may have been run with a trailing slash after the New URL but not the Old URL. Running the plugin in this way will create a number of double slashes “//” in the database.

    Double slashes may be fixed by running the plugin again with a double trailing slash as the Old URL and a single trailing slash as the New URL. I have put the suggested settings in the private information for fixing the double slash.

    The plugin has built in testing for settings with extra trailing slashes which may be used to prevent these types of issues in the future. More information may be found here.

    Beyond the double slash, there were likely some URL missed due to the URL scheme being included in the settings. I have added suggested settings in the private information to resolve any missed URL. More information may be found here.

    To complete the URL change on your site.

    1. Step 1: Fix the double slash using suggested settings in private information.
    2. Step 2. Fix any missed URL using suggested settings in private information.

    Please let me know if you have any questions.

     

New Response Cancel reply

You must be logged in to respond. Only PRO members are allowed to respond to support requests.

© 2025 · WordPress Development · Terms Of Service · Privacy Policy · Cookie Policy · Log in

  • Plugins
  • Blog
  • Contact