OnPoint Plugins

  • Plugins
    • Advanced Sidebar Menu
      • Basic Version
        • Documenation
        • Usage
        • Developer Docs
      • PRO Version
        • Demo
        • Usage
        • Developer Docs
    • Go Live Update Urls
      • Basic Version
        • Documenation
        • Usage
        • Troubleshooting
      • PRO Version
        • Demo
        • Usage
        • URL History
  • About
    • Services
    • Showcase
  • Blog
  • Contact
  • Support
  • Log In
← Back to support

Accordion icons not working in Elementor off-canvas menu

Resolved

Requested: 4 years and 4 weeks ago

The Advanced Sidebar Menu plugin works perfectly on an ordinary page. That is, the menu opens/closes with the accordian “+” or similar icon correctly.

When it is placed in a popup (as per Elementor’s definition) for the purposes of a tablet off-canvas menu that “+” loads the page rather than opening/closing the accordion.

Look forward to your advice.

Plugin: Advanced Sidebar Menu

  1. Avatar for Adrian BennettAdrian Bennett

    4 years and 3 weeks ago

    Please see private response.

  2. Avatar for OnPoint PluginsOnPoint Plugins

    4 years and 3 weeks ago

    Hi Adrian,

    I tracked this down to Elementor taking over the click handlers within it’s popups. The icons generate fine, but they do not trigger the accordion when clicked.

    In order for the accordion icons to function inside these types of popups, they must be regenerated after the popup has finished loading. This may be accomplished by adding the following custom JavaScript to your site:

    Have a great day!

     

  3. Avatar for Adrian BennettAdrian Bennett

    4 years and 3 weeks ago

    Thank you!

  4. Avatar for OnPoint PluginsOnPoint Plugins

    4 years and 3 weeks ago

    Hello,

    Version 8.5.2 of PRO is now available which supports accordions within Elementor Popups. Please update the plugin to the latest version and remove the custom JavaScript.

    Have a great day!

New Response Cancel reply

You must be logged in to respond. Only PRO members are allowed to respond to support requests.

© 2025 · WordPress Development · Terms Of Service · Privacy Policy · Cookie Policy · Log in

  • Plugins
  • Blog
  • Contact