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pluging not working

Resolved

Requested: 7 years and 1 month ago

PLease come back to me asap regarding your plugins because it does work and i need to fix the ploblem very soon.

Plugin: Go Live Update Urls

  1. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 month ago

    I can’t say I have seen this before. There must be some kind of unique data storage created by your plugins or themes.

    If you would like to send me a database dump, I can look to see what is going on.

  2. Avatar for david.d.simondavid.d.simon

    7 years and 1 month ago

    there is a first to everything 🙂

    How do I send you this ?

  3. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 month ago

    You can send it via email or upload it to your server and post a link.

  4. Avatar for david.d.simondavid.d.simon

    7 years and 1 month ago

    ok just sent the mail

  5. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 month ago

    Looking at your database at the pages with missing content:

    Artists: This page has no content in the database. This plugin does not have the ability to erase anything so my best guess here is that the content was erased when your restored from a backup that was made before the content was completed.

    Paintings Stories: This page has lots of content in the database. I can’t explain why it does not show up. My theory is there is a cache or something on your site that needs to be flushed. I will post the content in the “Private Information” that you may use to add the content back into this page.

  6. Avatar for david.d.simondavid.d.simon

    7 years and 1 month ago

    once my website is restore I will show the page and you will see by yourself that there is things in the page. As for the paintings stories I flushed the cache but nothing appeared again on the page.

  7. Avatar for david.d.simondavid.d.simon

    7 years and 1 month ago

    I’m using page builder to create my pages, thought you should know.

  8. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 month ago

    With this only being one page, are you able to copy the content somewhere and paste it back in after the url is changed?

  9. Avatar for david.d.simondavid.d.simon

    7 years and 1 month ago

    ok I will try to do that right away and come back to you.

  10. Avatar for david.d.simondavid.d.simon

    7 years and 1 month ago

    http://www.tretjakow-galerie.com/artists/ it work when i copied back the code for the page but when you click on the artists then it s blank page again…and it s like that for the 3 page of artists…

    actually it’s still the old urls in place…

    should I run the plugin one more time ?

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