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pluging not working

Resolved

Requested: 3 years and 8 months ago

PLease come back to me asap regarding your plugins because it does work and i need to fix the ploblem very soon.

  4. Looking at your database at the pages with missing content:

    Artists: This page has no content in the database. This plugin does not have the ability to erase anything so my best guess here is that the content was erased when your restored from a backup that was made before the content was completed.

    Paintings Stories: This page has lots of content in the database. I can’t explain why it does not show up. My theory is there is a cache or something on your site that needs to be flushed. I will post the content in the “Private Information” that you may use to add the content back into this page.

  5. once my website is restore I will show the page and you will see by yourself that there is things in the page. As for the paintings stories I flushed the cache but nothing appeared again on the page.

  9. http://www.tretjakow-galerie.com/artists/ it work when i copied back the code for the page but when you click on the artists then it s blank page again…and it s like that for the 3 page of artists…

    actually it’s still the old urls in place…

    should I run the plugin one more time ?

  10. ok I found the solution. I had to change every link in the artist’s images to redirect to the new page with the correct url.
    Then I had to recopy all the code of every page I created to access to the content again.

    Now everything seems to be working again with the right urls…

  11. Hi David,

    Glad to here you were able to complete your site switch!

    I was able to track down the issue to your theme or page builder plugin storing URL encoded data within serialized data inside the post meta table.

    In all my years doing this, I have never run across something like this 🙂

    I rebuild the serialized data handling of the plugin to support this type of thing. Because you were able to sort the few remaining minor items, I will hold off on launching the new version 5.2.0 of this plugin until Monday.

    Have a great weekend!

    Mat Lipe

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