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lost my site

Resolved

Requested: 1 year and 7 months ago

i lost my site after using your plugin to change my domain from nhisknowledgesharing.com to healthcareknowledgegh.com

 

  1. Hi Michael,

    Looking at the result of going to healthcareknowledgegh.com, it appears the server is not configured correctly to load a site. If the site was moved to this new server, the server configuration likely just needs to be adjusted.

    I noticed the DNS for the old and new domains are pointed to different IP addresses. If the site is on the same server and the domain was changed, the DNS for the new domain likely just needs to be pointed to the old “209.145.58.229” IP address.

    1. healthcareknowledgegh.com -> 66.96.162.144
    2. nhisknowledgesharing.com -> 209.145.58.229

    If you simply want to restore the site on your old domain, here are some instructions.

    Let me know if you have any questions.

    P.S. Tomorrow is a US holiday so responses from our team may be delayed.

     

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