OnPoint Plugins

← Back to support

How to stop auto-renew?

Resolved

Requested: 3 years and 10 months ago

Hello,

I just bought the pro version of the plugin, please can you advise how I can stop it auto-renewing? If I cancel it now will I still be able to use it? We are using it for a project and I will only need it for a few months.

Many thanks,

Lyall

  1. Good Morning Lyall,

    From the My Account area there is a link labeled “My Subscription”. Once there you will see a button labeled “Cancel”.

    Clicking Cancel will automatically turn off auto-renew and cancel your subscription at the end of the subscription term.

    • You will be able to continue to use the plugin until the term expires.
    • You will have an option to renew anytime, if you wish to keep the plugin after the term expires.

    Have a great day!

    Mat Lipe

  2. Hi Mat,

    That’s perfect thank you, and thanks for the quick response!

    Kind regards,

    Lyall

New Response

You must be logged in to respond. Only PRO members are allowed to respond to support requests.