I just bought your plugin to change my site’s URL.
I opened it to a blank page…..only a header identifying the plugin, and nothing else below.
I had first installed the Basic ….which is now grayed out….but the pro is not working.
My site is tamfamworld.com.
Please advise as soon as is possible.
Hi Kingsley,
Can you please post the contents of your browser console log when viewing the Go Live tools page?
If you prefer, you may provide temporary administrator credentials via the Private Information and I will log in and take a look.
Thank you.
Temporary administrator credentials under ‘Private Information’:
Hi Kingsley,
When trying to access your site, I receive the following error.
Error 1001
Ray ID: 9a1b69fdefe512e6 • 2025-11-20 22:34:19 UTC
DNS resolution error
You can now login with the following info detailed in ‘Private Information’.
I would be grateful for a timely response of this issue.
Regards.
Good Morning Kingsley,
I was able to track down the issue to a conflict with the way React was loading on the page. I added a fix to version 7.1.4 of the plugin and updated your site to use it.
The Go Live Update Urls tools page is now loading correctly. Everything should be working now.
Have a great weekend!
Problem: GoLive appeared to have changed the URLs in the database and on the site….. but did not change the domain URL.
How do I get it to change the domain URL?
Hi Kingsley,
Can you point me to where I can see the “domain URL”?
Looking at your site, it appears everything was changed correctly. If you can show me how to find the thing that is not working, I can certainly help you resolve the issue.
It is resolved.
Site is now showing the prefered URL.
Nuff thanks for your patience and your assistance.