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pluging not working

Resolved

Requested: 7 years and 1 week ago

PLease come back to me asap regarding your plugins because it does work and i need to fix the ploblem very soon.

Plugin: Go Live Update Urls

  1. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 week ago

    Hi David,

    Please tell me a little bit about you issue so I may assist.

    Thank you

    Mat Lipe.

  2. Avatar for david.d.simondavid.d.simon

    7 years and 1 week ago

    When I upload and activate the plugin everything went wrong :

    I lost most of the elements in each page, they litterally disappeared. My home page did not display anything except the menu, and the list goes on.

    I had to restore my ftp and my database to retrieve my previous website..and therefore lost all my seo work that I did yesterday…

    To explain to you the situation, the domain was on wix and is being redirected with dns as we speak. I m using a cluster domain for my wordpress.

    So please explain to me the process to change all my urls with the pluging I have to re install now. because when I did it the first time, a lot of url remain with the new url but with index.php at the end like “tretjakow-galerie.comindex.php”

    Is it clear for you ?

  3. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 week ago

    Hi David,

    It sound like the plugin needs to be run a second time to remove the index.php from the URLS.

    Old URL: tretjakow-galerie.comindex.php

    NEW URL: tretjakow-galerie.com

    It also sounds like the original URLS may have had an /index.php after them which is what caused the original issue. Running it with these settings may work with only one run

    Old URL: <insert old domain here>/index.php

    NEW URL: tretjakow-galerie.com

    Does that help?

    Mat Lipe

     

  4. Avatar for david.d.simondavid.d.simon

    7 years and 1 week ago

    Okay. Let me do it and will come back to you asap.

  5. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 week ago

    What is the domain of the old site?

  6. Avatar for david.d.simondavid.d.simon

    7 years and 1 week ago

    http://tretjakocq.cluster026.hosting.ovh.net/

  7. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 week ago

    I noticed that the original url you submitted has an https: before the domain “https://www.tretjakow-galerie.com”. It appears your server is not setup to handle https on this domain.

    If you use the http instead of https this site loads properly “http://www.tretjakow-galerie.com”

    What if you run the plugin with these settings:

    OLD: http://tretjakocq.cluster026.hosting.ovh.net

    NEW: http://www.tretjakow-galerie.com

    Then view the site at http://www.tretjakow-galerie.com

  8. Avatar for david.d.simondavid.d.simon

    7 years and 1 week ago

    should I do again all the process ? meaning running twice the plugin and then run it with the domain/index.php ?

  9. Avatar for OnPoint PluginsOnPoint Plugins

    7 years and 1 week ago

    One time with these settings should do it

    OLD: http://tretjakocq.cluster026.hosting.ovh.net

    NEW: http://www.tretjakow-galerie.com

  10. Avatar for david.d.simondavid.d.simon

    7 years and 1 week ago

    http://www.tretjakow-galerie.com/artists/

    it has erase everything

     

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