Dear Support-Team,
please send me a correct invoice for the order #3597 to my email address:
I cannot find the invoice in my account – only the order ist mentioned.
Many thanks
Thomas Lawniczak
Invoice for order #3597
Resolved
New Response
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Hi Thomas,
Currently we do not offer invoices for product purchases. Instead we offer purchase receipts which were emailed to you upon purchase and may also be viewed at any time in the My Account section.
The reason there are not “invoices” is products are purchase as point of sale and do not require a prior contract or agreement of service. Also to respect our customers privacy, we don’t request any personal information during checkout so we wouldn’t have enough information to go on for an invoice system.
Hope this makes sense.
Have a great day!
Mat Lipe
Hello,
I wanted to stop in to let you know invoices are now available for download anytime from the Orders screen in My Account.
Look for the button labeled “Invoice” in the order list.
Have a great night!
Mat Lipe