Elementor + Advanced Sidebar Menu Pro not working together

Hi Gabriel,

I took a look at your site and can see there is an AJAX request from Elementor which is failing with a PHP error. Currently I can’t see what the actual error is because of the WP core error handling system and/or errors are not shown. As there are currently now known issues between this plugin and Elementor I’ll need the error to have something to go on.

Are you able to get and send me the PHP error log for the past hour or so? If not, I might be able to see the error if you add the following to the site’s wp-config.php:

<?php define( 'WP_DISABLE_FATAL_ERROR_HANDLER', true ); define( 'WP_DEBUG', true ); define( 'WP_DEBUG_DISPLAY', true );

Mat Lipe

I’m not seeing anything in that log which would explain the 500 error being returned from the Ajax request. It looks like only Notice level errors and nothing from this plugin.

There is an error coming from /wp-content/themes/cshbc/functions.php on line 62 which may somehow be related. If you are able to provide the code on and around line 62, I can likely help you fix that error and we can see if it makes a difference?

I made a very small change to the file which will clear up the notice level error.

https://drive.google.com/file/d/1xCphiOwBJzZYxLiSKiDeT1VVYhCD0Px4/view?usp=sharing

Based on what I’m seeing, there should be a fatal error showing up in the log each time the ajax call fires, because it is returning a 500 error:

1. Request Method:
   POST
2. Status Code:
   500
3. Remote Address:
   104.24.104.16:443
4. Referrer Policy:
   strict-origin-when-cross-origin

The content returned also suggests a fatal error:

<p>There has been a critical error on your website.</p><p><a href=”https://wordpress.org/support/article/debugging-in-wordpress/”>Learn more about debugging in WordPress.</a></p>

However, since you have disabled the WP error handling by adding the following to the wp-config.php we should not be seeing that message at all, but should instead be seeing the error.

<?php define( 'WP_DISABLE_FATAL_ERROR_HANDLER', true ); define( 'WP_DEBUG', true ); define( 'WP_DEBUG_DISPLAY', true );

There is one other way to store an error log. If you add an additional constant to wp-config.php, an error log will start generating at wp-content/debug.log which could contain more information:

<?php define( 'WP_DEBUG_LOG', true );

Also, since we are still getting the error message suggesting WP error handling is running, is there any kind of file or opcache that needs to be flushed to use the new configurations?

Hi Gabriel,

Strange, I’m still seeing the WP core default error handling output.

There is one more thing I haven’t tried, I see on your site you are currently running the PRO version of Elementor and I have been running tests against the basic version. If you would like to send me a copy of that plugin I can run the tests against the PRO version as well.

Have a great weekend!

Mat Lipe

Hi Gabriel,

I double checked the page, and it looks like the problem may have resolved itself?

Can you confirm?