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cant get to “customize” page

Resolved

Requested: 1 year and 6 months ago

i am trying to get to “customize” within the wordpress admin & whenever i click on
“customize” or “header” on the left hand side it brings up this page for
“Advanced Sidebar Pages Menu”
i cant get to “customize”

 

this is the url it opens when i click on “customize”

 

http://www.titlesloans.com/wp-admin/customize.php?return=%2Fwp-admin%2Fnav-menus.php&autofocus%5Bcontrol%5D=header_image

  1. Hi Mark,

    I was able to track down the issue to your site running out of memory. Your site was using the default 256MB memory limit and your theme was trying to use approximately 280MB of memory.

    I bumped up your memory limit to 512MB to leave a little room for growth and everything appears to be working correctly.

    Have a great night!

  2. Hello,

     

    THANK YOU VERY MUCH !!!!!!!!!!!!!!!!!!!!!

     

    is that it then ?

    does that solve all of the other issues ?

     

    the “add a page” page seems to Be working, but in the previous 2 days it was intermittently working, but never had a problem before that.

     

     

    THANK YOU VERY MUCH AGAIN !!!!!!!!!!!!!!

  3. Yes. All issues should be resolved.

    Memory usage can go up and down depending on the data size at that particular page load. Running out of memory explains why the issue was happening intermittently.

    You’re welcome!

  4. hello,

     

    it is not adding any more links on the sidebar .

     

    i have checked it on different machines in different locations in case it was just showing the cached version.

     

    i have not changed or touched at all the settings for

    advanced sidebar plugin under “widgets”

    on

    http://www.titlesloans.com/florida/

    it goes down to

    Pompano Beach

    Alachua
    Celebration

     

    when it should go down to “w”

    it must have stopped there before you had a look at it with the previous problem.

     

     

     

     

  5. Hi Mark,

    Be default this plugin will only display 100 pages on a single level. This is to prevent performance issues on sites with a large number of related pages.

    You may adjust this limit by adding the following filter to your active theme’s functions.php file:

    Have a great weekend!

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