If you've been watching our support area lately you probably have noticed the last month has been a complicated time for us dealing with numerous cases of reporting menus disappearing from sites using our Advanced Sidebar Menu plugin. With 10s of thousands of websites using the plugin and thousands of sites using widget settings in various states from more than 10 years of installs, tracking an issue can sometimes be a daunting task requiring careful analysis and resolution. Now that … [Read more...]
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Retrieving PHP Error Logs in WordPress
When submitting a support request for a WordPress plugin, one of the first things that will typically be asked for is the contents of your site's PHP error log. The error log provides a ton of useful information about plugin conflicts or PHP version issues which can help whoever is troubleshooting either rule out or narrow down the issue. WordPress makes retrieving and/or sharing your PHP error logs straight-forward and once you know how you'll probably start using it to troubleshoot on your … [Read more...]
Advanced Sidebar Menu – Version 9.5
Version 9.5 of the Advanced Sidebar Menu plugin is now available and ready for general use. Version 9.5 focused on modernizing the plugin code to put it inline with recent versions of WordPress core. The changes listed in this article are actually a combination of version 9.4 and 9.5. Version 9.4 created the foundation for changes in 9.5. CSS Class Targeting for Menu Styles Until now the menu styles were rendered to the site while targeting the id of the menu. It looked something … [Read more...]
Go Live Update Urls – Version 6.12
Version 6.12.0 of Go Live Update Urls plugin is now available and ready for general use. The focus of this version was to bring real time history to the workflow. Real Time History The site address history feature has always recorded changes made to the site's URL via either the WordPress general settings or by running the Go Live tool. In the past when viewing the tools page, you could see a list of previous site addresses. To view newly used URLs, you had to refresh the page. We … [Read more...]
Case Study: Plugin Demos
From the beginning of our PRO plugins, we have received many contact form submissions requesting a demo of our plugins. Over the years we have pointed users to various examples or explanations of how a plugin functions for their use case. Now, after a few rounds of scope and extensive development we have launched demonstrations of our plugins. Challenges We realized early on the biggest challenge for demonstrating our plugins was going to be that the plugins are largely WordPress admin … [Read more...]
Plugins Mega Menu
During one of our UX audits we discovered a bottleneck for users trying to access the documentation areas of our plugins. The path required a user to start at an individual plugin page and use the links within to arrive at the documentation. For prospective members, this process followed the natural path. For existing members this process added 1-2 extra clicks to arrive where intended. Introducing the New Mega Menu Hover over the "Plugins" menu item in the header of this website to … [Read more...]