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Latest update breaking the website.

Resolved

Requested: 1 year and 2 months ago

I just upgraded to the latest versions of Links and Links Pro, and my site went down. I renamed the plugin folders for now. Any ideas?

Plugin: Simple Links

  1. OnPoint Plugins

    1 year and 2 months ago

    Hi Curtis,

    Could you provide the following information to help us track down your issue:

    1. Version of WordPress.
    2. Version of PHP.
    3. Any available PHP error logs.

    Thank you.

    Mat Lipe

  2. curt

    1 year and 2 months ago

    Hi Matt,

    There’s nothing recent in either the php log or debug.log. PHP version is 7.3. I received the “Houston we have a problem” message from WP saying the website was having problems.

    I turned on all the debugging options, and got this:

    Warning: require(/home/kastler/www/www/wp-content/plugins/simple-links-pro/src/Blocks\Scripts.php): failed to open stream: No such file or directory in /home/kastler/www/www/wp-content/plugins/simple-links-pro/simple-links-pro.php on line 114

    Warning: require(/home/kastler/www/www/wp-content/plugins/simple-links-pro/src/Blocks\Scripts.php): failed to open stream: No such file or directory in /home/kastler/www/www/wp-content/plugins/simple-links-pro/simple-links-pro.php on line 114

    Fatal error: require(): Failed opening required ‘/home/kastler/www/www/wp-content/plugins/simple-links-pro/src/Blocks\Scripts.php’ (include_path=’.:/usr/local/php73/lib/php’) in /home/kastler/www/www/wp-content/plugins/simple-links-pro/simple-links-pro.php on line 114

    Thanks,

    Curt

  3. OnPoint Plugins

    1 year and 2 months ago

    Hi Curt,

    That was super helpful! It helped me find the issue right away. The path of the auto-loader was slashed the wrong way which breaks on unix systems.

    Version 1.5.1 of PRO is now available with fixes this issue.

    Have a great night!

    Mat Lipe

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