OnPoint Plugins

  • Plugins
    • Advanced Sidebar Menu
    • Go Live Update Urls
  • About
    • Services
    • Showcase
  • Blog
  • Contact
  • Support
  • Log In
← Back to support

Image Links

Resolved

Requested: 2 years and 9 months ago

Hello, I do not see how to include the image of the link, can you tell me how? in settings I have [simple-links title = “Library” category = “149” show_image = “true” image_size = “thumbnail” description = “true”]

Plugin: Simple Links

  1. OnPoint Plugins

    2 years and 9 months ago

    Hi Francis,

    Your shortcode appears to be correct. I used your shortcode on a test site and the images are showing.

    • Can you confirm which versions of the plugins you are using?
    • Can you confirm that you have featured images set to the 2 displayed links?

    Otherwise, if you would like to send me a temporary administrator account I can login and see what is going on.

    Mat Lipe

  2. francis

    2 years and 9 months ago

    Hello,

    • Simple links Versión 4.4.4, Simple Links Pro: Versión 1.2.0
    • I can not see to include the images from the link

    I send you credentials in private

    Thank you very much.

  3. OnPoint Plugins

    2 years and 9 months ago

    Hi Francis,

    Something installed on your site (plugin or theme) is removing support for featured images from post types. Support is removed from standard WP post types such as Pages and Posts as well.

    I took a look through your settings and plugins and I could not find anything obvious which would cause this issue. However, there is a lot going on with your current theme which may be the culprit.

    For Simple Links images to work, this featured images support must be restored. I may be able to help with this if you can narrow down the cause by deactivating plugins and themes one at a time until the featured image support is restored.

    Cheers

    Mat Lipe

New Response Cancel reply

You must be logged in to respond. Only PRO members are allowed to respond to support requests.

© 2021 OnPoint Plugins · WordPress Development · Privacy Policy · Terms Of Service · Log in

  • Plugins
  • Blog
  • Contact